Shipping policy
At Dubaiaroma, we aim to deliver your fragrances safely and on time across India. Please review our shipping policy before placing an order.
1. Shipping Coverage
We offer free shipping across India to all serviceable pin codes through reliable courier partners.
2. Order Processing Time
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Orders are processed within 1–2 business days after confirmation
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Orders placed on Sundays or public holidays are processed on the next working day
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Cash on Delivery (COD) orders may require verification via call or message before dispatch
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Orders not verified for COD may be cancelled
3. Delivery Timeline
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Estimated delivery time: 3–5 business days after dispatch
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Delivery timelines may vary based on location, courier operations, weather conditions, or other factors beyond our control
Delivery timeframes are estimates and not guaranteed.
4. Shipping Charges
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Free shipping Pan India
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No minimum order value required
5. Order Tracking
Once your order is shipped, you will receive:
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Tracking details via SMS or email
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A tracking link to monitor your shipment status
If tracking details are not received within 48 hours of order confirmation, please contact our support team.
6. Delays or Service Limitations
Dubaiaroma is not responsible for delays caused by:
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Courier partner issues
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Natural conditions or regional disruptions
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Events outside our direct control
If your location becomes temporarily unserviceable, we will inform you and provide a suitable resolution.
7. Undelivered or Returned Shipments
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If delivery fails due to incorrect address, unreachable contact number, or repeated non-availability, the shipment may be returned to us
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Re-shipping may require additional confirmation before dispatch
Please ensure your delivery details are accurate at checkout.
8. Cash on Delivery (COD)
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COD is available on eligible pin codes
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Order verification is mandatory before dispatch
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Unverified COD orders may be cancelled
9. International Shipping
At present, Dubaiaroma ships within India only. International shipping is not available.
10. Contact Information
For shipping or delivery-related queries, contact us at:
Dubaiaroma
📧 Email: perfumebusiness111@gmail.com
📞 Phone: +91-9234842929
📍 Address: Nagmatiya Road, Gaya, Bihar 823001, India